How can I submit claims for coverage under warranty?
Any claims under this warranty must be submitted by the customer directly to the retailer where the helmet was purchased, with the defective product and the relative receipt or purchase invoice being presented simultaneously.
FOR THEIR OWN SAFETY AND THAT OF OTHERS, THE CUSTOMER CAREFULLY READ AND FOLLOW THE INSTRUCTIONS ACCOMPANYING THE HELMET, PRIOR TO CONTACTING THE RETAILER.
THIS LIMITED WARRANTY SHALL NO LONGER BE VALID ONCE 2 YEARS HAVE PASSED FROM THE DATE OF PURCHASE.
PARTICULAR ENVIRONMENTAL FACTORS, IMPROPER USE, STORAGE CONDITIONS, ACCIDENTAL IMPACTS, NORMAL INTERIOR AND EXTERIOR WEAR, AND INVOLVEMENT IN ACCIDENTS, EVEN IF OF A LIMITED NATURE, COULD HAVE A SIGNIFICANT IMPACT UPON THE PRODUCT’S MECHANICAL AND PHYSICAL CHARACTERISTICS, THUS COMPROMISING ITS PROPERTIES AND SUITABILITY FOR PROTECTION PURPOSES.
This warranty is valid throughout Europe, and is the only warranty offered by Airoh® in connection with the sale of its products. It does not compromise the rights of the customer, as expressly provided by the regulations implementing European Directive 1999/44/EC.
The provision of services under warranty does not extend the duration of the warranty itself.
Therefore, in the event that the helmet or any of its components are replaced, the replaced product or component remains covered by the original warranty, whose expiry date is based the original helmet’s purchase date.